The Collection is committed to handling complaints and appeals fairly, promptly and transparently.

Complaints. Any person may submit a complaint regarding the Collection’s editorial practices, published content, or suspected breaches of publication ethics. Complaints should be sent to the Editor-in-Chief’s email address. The editorial office will acknowledge receipt of the complaint within 7 working days and inform the complainant of the outcome within 30 days.

Appeals. Authors whose manuscripts have been rejected may submit a reasoned appeal to the Editor-in-Chief within 14 calendar days of receiving the decision. The appeal must contain specific arguments addressing the reviewers’ comments and a clear justification for why the decision should be reconsidered.

The Editor-in-Chief may: uphold the original decision; send the manuscript for additional review by a different reviewer; or reverse the original decision.

The Editor-in-Chief’s decision on the appeal is final.

Should a complaint concern the conduct of the Editor-in-Chief, the matter shall be referred to the Academic Council of V. N. Karazin Kharkiv National University.