MODELS OF CREATING THE ARCHITECTURE OF E-GOVERNMENT: WORLD EXPERIENCE AND UKRAINIAN REALITIES

Keywords: e-government, e-governance, model, architecture of e-governance system, information, interaction, transaction, transformation.

Abstract

The article analyses e-government models and ways to implement them in Ukraine.
The models are studied regarding development (initial steps) and implementation of e-government programs. They are described with the appropriate stages of their formation, definition and analysis of each step. The specific models of K. Lane and J. Lee (2001), K. Baum and A. DiMaio (2000), UN (2001), J. Hiller and F. Belanger (2001), C. Wescott (2001) envisage gradual and linear development of e-government, mainly through such stages as: transaction, interaction, integration, access to e-government, provision of information by the government and provision of services, e-democracy, e-participation, government transformation, or various combinations of the above.

The description of models indicates the challenges facing the implementation of e-government programs and the differences that exist between countries (or within one country). The description shows that the models differ in the number of stages (steps) of their implementation: some models were based on four stages, and others – on five, six stages. This difference may be related to the vision and goals set by the government or the challenges faced by e-government programs.

However, these models suggest that e-government dissemination (interactive, transactional, and integrated) should be implemented by the governments to provide transactions, interoperability, and integration. E-government should promote e-democracy or participatory democracy and encourage positive developments in government-public relations.

The trends for Ukraine to use these e-government models are revealed. It is concluded, that Ukraine is still at the early stages of efficient implementation of information and communication technologies. The governmental authorities are to improve the management of financial information and reporting in order to simplify the provision of public services, expand their communication with the citizens. Besides, there are differences in the implementation of models due to the “centralization-decentralization” of this process.

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References

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Published
2020-12-17
How to Cite
Bondarenko , M., & Kolisnichenko , N. (2020). MODELS OF CREATING THE ARCHITECTURE OF E-GOVERNMENT: WORLD EXPERIENCE AND UKRAINIAN REALITIES. Theory and Practice of Public Administration, 4(71), 186-195. https://doi.org/10.34213/tp.20.04.24
Section
Foreign Policy and National Security