Technologies of social networks in the public authorities activity
Abstract
The article examines the features of the functioning and main directions of social network technologies application in public administration. The definition of the terminology used to describe the process of using social networks in government is given, and an overview of current applications is provided. It is emphasized that the terms «social technologies» and «social networks» are often used interchangeably to describe web services that allow users to create an online profile, as well as create user content, use crowdsourcing and interact online.
It has been found that social technologies can be distinguished from other forms of information and communication technologies by their unique technological features that support social interaction in real time. The features and specific characteristics of the main tools of social networks are substantiated, as well as the options for decision-making on each of the tools are proved. It is determined that the main services for creating social networks used in the public sector are: communication via Facebook, microblogging via Twitter, sharing content on blogs and sharing videos via YouTube.
The differences between e-government approaches to technology and the use of social technologies by public authorities are analyzed. The main difference between relatively static e-government sites and highly interactive, self-updating public social networks is the focus of information exchange. This proves the expediency of including in the list of criteria when giving preference between them such as the nature and direction of information flows.
Based on these conclusions, the analysis provides a comparative description of the main e-government applications with the applications of social networks.
Downloads
References
Schumpeter, J. A. (1939). Business cycles. A Theoretical, Historical and Statistical Analysis of the Capitalist Process. (Issue 1). McGraw-Hill Book Company.
Nelson, R.R., Winter, S. G. (1982). An evolutionary theory of economic change. Belknap Press of Harvard University Press.
Freeman, C. & Soete, L. (1997). The economics of industrial innovation (3d ed). MIT Press.
Drucker, P. F. (1985). Innovation and Entrepreneurship: Practice and Principles. Harper & Row.
Twiss, B. C. (1974). Managing technological innovation. Longman.
Mensch, G. (1973). Theory of Innovation. Internat. Inst. of Management.
Schmookler, J. (2014). Invention and Economic Growth. URL: https://doi.org/10.4159/harvard.9780674432833.
Foster, R. N. (1986). Innovation: The attacker’s advantage. Summit Books.
Mansfield, E. (1972). Research and innovation in the modern corporation. (1st ed.). Norton.
Prigozhin. A. I. (1989). Novovvedeniya: Stimuly i prepyatstviya: Sotsialnyye problemy innovatiki. Politizd. 11. Porter, M. E. (1998). On competition. Harvard Businesss School Publishing. 12. Marx, K. (2014). Das Kapital: Kritik der politischen Ökonomie (2. Aufl., ungekürzte Ausg. Nach der 2. Aufl. von 1872). Nikol.
Shumpeter, J. (1982). Teoriya ekonomichnogo rozvy`tku. Progres.
Habermas, J. & Viertel, J. (2011). Theory and practice (Repr.). Beacon.
Valenta, F. (2001). Inovace v manažerské praxi. Velryba.
Vodáček, L. & Vodáčková, O. (2009). Synergie v moderním managementu. Management Press.
Huczek, M. (2015). Tworzenie innowacji poprzez współpracę międzyorgnizacyjną (ZN WSH Zarządzanie). Oficyna Wydawnicza «Humanitas». DOI: 10.5604/18998658.1154700/
Hippel, E. von. (1988). The sources of innovation. Oxford University Press. URL: https://doi.org/10.1007/978-3-8349-9320-5_10.
Trott, P. & Hartmann, D. (2016). Managing technology entrepreneurship and innovation. Routledge, Taylor & Francis Group.
Szántó, B. (2001). The paradigm of globalism. Technovation, 21 (10), 673–687. URL: https://doi.org/10.1016/S0166-4972(00)00082-1.
Riggs, W. & von Hippel, E. (1994). Incentives to innovate and the sources of innovation: The case of scientific instruments. Research Policy, 23(4), 459–469. URL: https://doi.org/10.1016/0048-7333(94)90008-6/
Barker, A. (2002). The alchemy of innovation: Perspectives from the leading edge. Industrial Society.
Kalecki, M. (2003). Theory of economic dynamics: An essay on cyclical and long-run changes in capitalist economy (Reprinted). Routledge.
Barnett, H. G. (1953). Innovation: The basis of cultural change. McGraw-Hill.
Gerguri, S. & Ramadani, V. (2010). The Impact of Innovation into the Economic Growth. MPRA Paper. University Library of Munich, Germany.
