The speech act of request in the service sphere

Abstract

The paper considers the verbal strategies of expressing request in the service sphere of the Russian, Armenian and English linguocultures. The problem is urgent as the role of the direct acts in language as means of communication is very important. According to the results of the research, in the paper the most common request strategies for the mentioned linguocultures are distinguished. This paper also describes the role of direct and indirect requests in the service sphere. The choice of forms of request depends on the age and sex of communicators and the situation of communication. Distinctive features of request are extra-polite forms. The conclusion is made that there are lots of differences in the expression of tactics of requests in the service sphere by representatives of three linguocultures.