Baidak, T. and Bolotova, V. (2017) “Measuring Consumer Loyalty: Experience Sociological Research”, Visnyk of V. N. Karazin Kharkiv National University. Series "Sociological studies of contemporary society: methodology, theory, methods", 370, pp. 172-176. Available at: https://periodicals.karazin.ua/ssms/article/view/8047 (Accessed: 27April2024).