Transformation of mechanisms and styles of public administration in the era of digitalization.
Abstract
The article carries out a systematic analysis of the transformation of mechanisms and styles of public administration in the context of global digitalization and Ukraine's European integration aspirations. The study is based on the rethinking of the traditional bureaucratic model of governance and its gradual replacement with innovative approaches based on the use of modern information and communication technologies.
The essence of digital transformation as a key factor in the modernization of the state apparatus is revealed. A thorough comparative analysis of traditional and innovative management mechanisms is carried out, the results of which prove the superiority of extraterritorial services, algorithmization of processes and automatic data verification through the Trembita system. Attention is focused on the fact that the implementation of cloud solutions and blockchain technologies allows to radically reduce corruption risks and increase the transparency of interaction between the authorities and society.
Particular attention is paid to the change in management styles - from rigidly hierarchical and reactive to flexible (Agile), people-centered and proactive. It is proven that the new paradigm of public administration involves adapting the state system to the needs of the individual, where the provision of services is initiated automatically based on the analysis of life situations. The role of digital platforms and e-democracy tools (e-petitions, public budgets, online consultations) in strengthening the subjectivity of citizens and strengthening social cohesion is determined.
The impact of European digital governance standards, in particular the concepts of "Digital by Default" and "Once-Only", on the formation of a new management culture in Ukraine is analyzed. Based on the study of the experience of Estonia and Poland, the need to implement the principles of openness and interoperability for successful integration into the EU Single Digital Market is substantiated.
The main risks of digitalization, such as the digital divide and cybersecurity threats, are identified. A set of measures to minimize them is proposed, which includes the development of digital literacy of the population, the development of a network of centers for the provision of administrative services, and the implementation of multi-level systems for protecting state registers. It is concluded that the synergy of technological innovations and new management philosophy is the key to building an effective service state.
Downloads
References
Antypenko, I.V. (2024). Vektory rozvytku publichnoho upravlinnia v umovakh hlobalizatsiinykh transformatsii. Naukovi perspektyvy, 5(47), 309–319. https://doi.org/10.52058/2708-7530-2024-5(47)-309-319 [in Ukrainian].
Anhel, A.A. (2023). Servisna polityka derzhavy yak zaporuka stiikoho rozvytku. Derzhavy ta rehiony. Seriia: Publichne upravlinnia i administruvannia, 3(81), 90–94. https://doi.org/10.32782/1813-3401.2023.3.14 [in Ukrainian].
Antonova, O.V., & Shatalov, S.O. (2025). Elektronna demokratiia ta tsyfrova derzhava yak instrumenty hromadianskoho suspilstva v Ukraini. Problemy suchasnykh transformatsii. Seriia: pravo, publichne upravlinnia ta administruvannia, 15. https://doi.org/10.54929/2786-5746-2025-15 [in Ukrainian].
Atamanchuk, Yu.M. (2025). Proaktyvni systemy u publichnomu upravlinni: teoriia i praktyka. Aktualni pytannia u suchasnii nautsi, 6(36), 85–98. https://doi.org/10.52058/2786-6300-2025-6(36)-85-98 [in Ukrainian].
Bovkun, O.A. (2022). Teoretyko-kontseptualni zasady klasyfikatsii publichnykh posluh v umovakh servisno-oriientovanoho rozvytku derzhavy. Ekonomika ta suspilstvo, 37. https://doi.org/10.32782/2524-0072/2022-37-57 [in Ukrainian].
Borodin, Ye.I., & Postupna, O.V. (2025). Tsyfrovizatsiia yak instrument munitsypalnoho menedzhmentu: optymizatsiia funktsionuvannia orhaniv mistsevoho samovriaduvannia na deokupovanykh terytoriiakh. Dniprovskyi naukovyi chasopys publichnoho upravlinnia, psykholohii, prava, 3 (2025), 13–20. https://doi.org/10.51547/ppp.dp.ua/2025.3.2 [in Ukrainian].
Verlata, D.A., Harbinska-Rudenko, A.V., & Sadova, V.O. (2024). Pravove rehuliuvannia nadannia elektronnykh administratyvnykh posluh. Analitychno-porivnialne pravoznavstvo, 2((4)2), 149–153. https://doi.org/10.24144/2788-6018.2025.04.2.23 [in Ukrainian].
Gazarian, S.V. (2024). Development of the innovative potential of public service for providing high-quality and inclusive digital public services. Pressing Problems of Public Administration, 2 (65), 268–283. https://doi.org/10.26565/1684-8489-2024-2-14 [in Ukrainian].
Dumchykov, M.O. (2025). Tsyfrovi instrumenty v borotbi z koruptsiieiu: yak tekhnolohii zminiuiut robotu pravookhoronnykh orhaniv. Yurydychnyi naukovyi elektronnyi zhurnal, 4, 274–277. https://doi.org/10.32782/2524-0374/2025-4/62 [in Ukrainian].
Yevdokymov, V.O., & Kolomiiets, S.A. (2024). Tsyfrova transformatsiia publichnoho upravlinnia: vyklyky ta perspektyvy. Aktualni pytannia u suchasnii nautsi, 9(27), 403–415. https://doi.org/10.52058/2786-6300-2024-9(27)-403-415 [in Ukrainian].
Zhadan, O.V. (2024). Elektronne uriaduvannia yak platforma rozvytku tsyfrovizatsii systemy nadannia administratyvnykh posluh. Teoriia ta praktyka derzhavnoho upravlinnia, 2(79), 63–76. http://doi.org/10.26565/1727-6667-2024-2-03 [in Ukrainian].
Kirin, R.S. (2025). Problemy rozvytku prava elektronnoi demokratii ta elektronnoho uriaduvannia mist v Ukraini. Analityko-porivnialne pravoznavstvo, 06(1), 161–176. https://doi.org/10.24144/2788-6018.2025.06.1.24 [in Ukrainian].
Kovbas, I.V., & Redko, O.M. (2025). Elektronne uriaduvannia v krainakh Yevropeiskoho Soiuzu ta v Ukraini. Akademichni vizii, 41/2025. https://doi.org/10.5281/zenodo.15276074 [in Ukrainian].
Komarnytska, H. (2025). Smart City u systemi vidkrytykh danykh ta elektronnoho uriaduvannia. Aspekty publichnoho upravlinnia, 13(3), 92–99. https://doi.org/10.15421/152535 [in Ukrainian].
Kruhlov, V.V., & Tereshchenko, D.A. (2023). Innovatsii v systemi derzhavnoho upravlinnia. Visnyk Natsionalnoho tekhnichnoho universytetu «KhPI». Seriia: Aktualni problemy rozvytku ukrainskoho suspilstva, 2, 74–79. https://doi.org/10.20998/2227-6890.2023.2.13 [in Ukrainian].
Pospielova, T.V., Marukhlenko, O.V., & Rudenko, V.S. (2024). Tsyfrova transformatsiia publichnoho upravlinnia: vplyv na parametry liudskoho rozvytku v umovakh suchasnykh suspilnykh transformatsii v Ukraini. Yevropeiskyi naukovyi zhurnal Ekonomichnykh ta Finansovykh innovatsii, 2(14), 522–531. https://doi.org/10.32750/2024-0246 [in Ukrainian].
Postupna, O.V. (2025). Vid «E-Uriaduvannia» do «I-Uriaduvannia»: dorozhnia karta vprovadzhennia innovatsiinykh tekhnolohii ShI v publichne upravlinnia. Teoretychni ta prykladni pytannia derzhavotvorennia, 34(1), 41–51. https://doi.org/10.35432/tisb342025347114 [in Ukrainian].
Postupna, O.V., & Siemilietov, O.S. (2025). Elektronne uriaduvannia na bazi shtuchnoho intelektu. Visnyk Natsionalnoho universytetu tsyvilnoho zakhystu Ukrainy. Seriia: Derzhavne upravlinnia, 2(23), 24–38. https://doi.org/10.52363/2414-5866-2025-2-4 [in Ukrainian].
Rachynskyi, A.P., & Tytarenko, O.M. (2024). Digital transformation of public administration in the direction of servicization. State Formation, 2(36), 553–567. https://doi.org/10.26565/1992-2337- 2024-2-38 [in Ukrainian].
Slyvka, M., & Hinda, A. (2021). Pravove rehuliuvannia nadannia elektronnykh administratyvnykh posluh. Visnyk Natsionalnoho universytetu «Lvivska politekhnika». Seriia: «Yurydychni nauky», 3(31), 195–202. http://doi.org/10.23939/law2021.31.195 [in Ukrainian].
Turovets, Yu.M. (2023). Dosvid pravovoho rehuliuvannia nadannia administratyvnykh posluh v YeS. Pryvatne ta publichne pravo, 2, 44–48. http: //doi.org/10.32782/2663-5666.2023.2.8 [in Ukrainian].
Chukut, S., & Karpenko, Ye. (2023). Orhanizatsiia nadannia elektronnykh posluh v Ukraini v umovakh viiny. Derzhavne upravlinnia ta rehionalnyi rozvytok, 20, 589–613. https://doi.org/10.34132/pard2023.20.14 [in Ukrainian].
Cho, J. (2023). Comparative analysis of open government data topics and usability. Quality & Quantity. International Journal of Methodology, Springer, vol. 57(6), 5655–5671. https://doi.org/10.1007/s11135-023-01630-x
Dunleavy, P., Margetts, H., Bastow, S. & Tinkler, J. (2008). Digital Era Governance: IT Corporations, the State, and e-Government. Oxford: Oxford University Press. 304 p.
Edelmann, N., Haug, N., & Mergel, I. (2023). Digital Transformation in the Public Sector. In book: Elgar Encyclopedia of Services. 10.4337/9781802202595.Digital.Transformation.in
Estonian 2024. Digital Public Administration Factsheet. Supporting document.Main developments in digital public administrations and interoperability / Interoperable Europe. July 2024. 27 p. URL: https://interoperable-europe.ec.europa.eu/sites/default/files/inline-files/NIFO_2024%20Supporting%20Document_Estonia_vFinal_0.pd
Fountain, J.E. (2001). Building the Virtual State: Information Technology and Institutional Change. Bloomsbury Academic. 251 p.
Gong, Y., & Yang, X. (2024). Understanding strategies for digital government transformation: A strategic action fields perspective. International Journal of Information Management, vol. 76. https://doi.org/10.1016/j.ijinfomgt.2024.102766
Hardy, A. (2024). Estonia’s digital diplomacy: Nordic interoperability and the challenges of cross-border e-governance. Internet Policy Review, 13(3). https://doi.org/ 10.14763/2024.3.1785
Noveck, B.S. (2015). Smart Citizens, Smarter State: The Technologies of Expertise and the Future of Governing. Harvard University Press. 350 p.
OECD (2019). The Path to Becoming a Data-Driven Public Sector. OECD Digital Government Studies, OECD Publishing, Paris. https://doi.org/10.1787/059814a7-en
Schwab, K. (2016). The Fourth Industrial Revolution. World Economic Forum. 172 p. URL: https://law.unimelb.edu.au/__data/assets/pdf_file/0005/3385454/Schwab-The_Fourth_Industrial_Revolution_Klaus_S.pdf
Shvedun V., Postupna O., Bulba V., Kucher L., Aliyeva P., Ihnatiev O. (2023). Evaluation of Еnvironmental Security of Ukraine during the Russian Invasion: State, Challenges, Prospects. Journal of Environmental Management and Tourism, vol. 14, is. 3(67), 787–798. https://doi.org/10.14505/jemt.14.3(67).18
Syarif, A., Salamat, M.A., & Syafari, R. (2021). A Comparative Analysis of Open Government Data in Practices and Facing Problems. Conference: 1st International Conference on Science and Technology in Administration and Management Information, ICSTIAMI 2019, 17-18 July 2019, Jakarta, Indonesia. https://doi.org/10.4108/eai.17-7-2019.2302055
Syvak T., Shkliaruk M., Kopanchuk V., Postupna О., Fendo О. (2023). Structure and Function of Strategic Communications in the System of National and Informational State Security. In: Radchenko, O., Kovach, V., Semenets-Orlova, I., Zaporozhets, A. (eds). National Security Drivers of Ukraine. Contributions to Political Science. Springer, Cham. Р. 151–166. https://doi.org/10.1007/978-3-031-33724-6_9
